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Printing PDF from Adobe Reader disrupts some printers.

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Created by martinajindrova, last modified on Sept 04, 2020

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KB-20200827-01

Version

XFRX 19.0.0

Cause

PDF file contains some subset font data without 'cvt ', 'prep', 'fpgm' tables.

Symptom

Disrupts or reset some printers (HP/Xerox).

Workaround

for existing files..

Use another PDF reader ( PDF-XChange, etc.)
Print the PDF as an image (https://support.hp.com/id-en/document/c01879546)

Hotfix

hndlib.dll for XFRX 19.1
hndlib.dll for XFRX 19.0
hndlib.dll for XFRX 18.3
hndlib.dll for XFRX 18.2
hndlib.dll for XFRX 18.1

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